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Refund & Cancellation Policy

Last Updated: May 08, 2026

Thank you for choosing Open Workshops, operated under EFFICIENT IT AND ELECTRONICS SERVICES PVT LTD.

This Refund & Cancellation Policy outlines the terms applicable to registrations, assessments, workshops, training programs, and other services offered through our website.

1. Nature of Services

Open Workshops primarily provides:

  • Online Assessments
  • Offline Assessments
  • Technical Training Programs
  • IT & Software Workshops
  • Skill Development Sessions
  • Educational & Career-Oriented Services

As these are digital, educational, and event-based services, refund eligibility is subject to the conditions mentioned below.

2. Cancellation Policy

Users may request cancellation of their registration within 7 days from the date of successful payment, provided that:

  • The training/workshop/session has not started
  • Access to digital content has not been fully utilized
  • No certificate or completion benefit has been issued
  • The registration was not made under special discounted or promotional offers

Cancellation requests must be submitted through email or official support channels.

3. Refund Eligibility

Refunds may be considered only in the following cases:

  • Duplicate payment made by mistake
  • Technical payment failure with amount deducted
  • Cancellation approved by the Company
  • Service not delivered due to internal operational issues
  • Once the refund is approved, the amount will be credited to the original payment method within 7-10 business days

Approved refunds will be processed to the original payment method.

4. Non-Refundable Situations

Refunds will not be provided in the following cases:

  • User attended the workshop/training/session
  • Digital content/materials already accessed or downloaded
  • User failed to attend scheduled sessions
  • Incorrect information provided during registration
  • Change of mind after successful registration
  • Promotional, discounted, or special offer registrations
  • Delay caused by user-side technical or internet issues

5. Refund Processing Time

Once approved, refunds are generally processed within:

  • 7 to 14 business days

Actual credit timelines may vary depending on the bank or payment gateway provider.

6. Payment Gateway Issues

In case the amount is deducted but registration is not confirmed:

  • Please contact us with payment details and transaction reference
  • After verification, the amount will either be refunded or registration will be confirmed manually

7. Modification or Rescheduling

Open Workshops reserves the right to:

  • Reschedule workshops or training sessions
  • Change trainers, schedules, or delivery modes
  • Cancel events due to unavoidable circumstances

In such cases, users may be offered:

  • Rescheduled access
  • Credit adjustment
  • Alternative batch/session access
  • Refund where applicable

8. User Responsibility

Users are responsible for:

  • Providing correct registration details
  • Using valid payment information
  • Ensuring stable internet/device availability for online services

The Company shall not be responsible for losses arising from incorrect user information or technical limitations at the user’s end.

9. Contact for Refund Requests

For refund, cancellation, or payment-related queries, contact us at:

Website: openworkshops.in
Company: EFFICIENT IT AND ELECTRONICS SERVICES PVT LTD
Email: support@openworkshops.in
Phone: +91-8750042098
Address: 1st Floor, Plot No. 64-65, VV Plaza, Opposite NSUT, Shiv Park, Dwarka Sector 15, New Delhi - 110078